SHIPPING & RETURN POLICY

Refund and Exchanges

ALL SALES ARE FINAL. NO REFUNDS

 

We will allow an exchange upon any merchandise that is received that may be damage

Eligible Exchanges means:

  • Merchandise must be returned within 7 days of receipt

  • Merchandise must be unworn, unwashed, unstained, and unperfumed.

  • Merchandise must have all tags attached, including any Pretty Essentials hangtags received in the original packaging.

Shipping

We use USPS Priority shipping. Shipping is FREE if your order is over $75. Items are processed and ship out in 24-72 business hours (Monday-Friday) after order is received and takes 2-3 business days to be delivered. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather.

Tracking Information

Tracking will be sent via email, once your order ships. 

Lost/Stolen Packages

Pretty Essentials is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.

 

PLEASE CONTACT US FOR ANY INQUIRIES